Refund Policy

Refund Eligibility:

Refund requests must be submitted within 45 days of the initial payment date.

Refund Deduction:

Upon approval of a refund request, 30% of the total payment will be deducted to cover administrative, resource allocation, and project initiation costs.

Refund Process:

Clients wishing to request a refund must contact our support team with the project details and reason for the request. Refund requests will be reviewed, and clients will be notified of the decision within 5-7 business days.

Refund Issuance:

Approved refunds will be processed and issued within 45 working days from the date of approval and returned to the original payment method.

Non-refundable Situations:

Projects that are more than 75% complete or nearing final delivery. Any third-party service or subscription costs are non-refundable.

Standard Policies:

This refund policy aligns with industry-standard practices for software development companies. Any additional custom policies agreed upon during the project will be considered in the review process.

We value our clients and are committed to resolving any issues before resorting to refunds.

For assistance, please reach out to our customer service team.